• Department Manager

    Job Locations US-IL-Schiller Park
    Job ID
    Regular Full-Time
  • Overview



    Responsible for all aspects of work performed in service delivery for emergency derailments, specialty lifting, car repair, load adjust/transfer, and track maintenance/repair/new builds.  Oversees and assists Supervisors/Managers as they execute plans for work accomplishment necessary for completion of multiple projects while meeting deadlines and customer expectations for quality.  Ensures that all activities are carried out in a safe, effective, professional, and efficient manner so as to protect employees and the assets of the Company.



    • Assigns jobs/projects to Supervisors/Managers. Monitors work ensuring compliance with schedule/budget/customer outcome expectations. Coordinate work related activities in order to identify potential problems and develop solutions for efficient job/project completion.
    • Regularly visits work sites to provide support to Managers/Supervisors/Foremen. Provides leadership and guidance to Managers/Supervisors/Foremen to facilitate timely project completion, ensure efficiency, and emphasize safety.
    • Ensures that direct reports submit accurate reports/data/documentation on a timely basis. Includes: payroll data, equipment usage, project reports, etc.  Trains newly promoted Foremen, Supervisors and Managers in proper processes for submission of reports/data/documentation.
    • Provides regular input to the Division Manager to assist in development of forecasts for staffing needs, equipment/vehicle purchases/replacements, etc.
    • Develops understanding of the functional and financial control of the division including development and management of monthly/quarterly and annual budgets.
    • Directly interacts with railroad customers at all levels (managers, superintendents, engineers, etc.). Ensures professional interaction through proactive communication and follow-ups on project status.
    • Advise Railroad Construction Manager (or on-site equivalent) of potential problems, work interferences, schedule difficulties, etc., and assist in circumventing/resolving such problems as required.
    • Dedicates effort to furthering opportunities for growth through pursuit of new customer relationships. Attends customer meetings, industry trade shows, and other meetings/events that provide a platform for expanding the scope of business engagements.
    • Participates in hiring/selection process. Ensures that skills demos are performed at interview.  Develops interview skills in order to select the best talent available. 
    • Provides coaching/counseling/feedback to direct reports to further develop their knowledge, skills, and abilities. Assesses employee’s performance in order to conduct performance reviews.  Meets with employee(s) to provide feedback regarding job performance.  Identifies training needs and goals for further development of employee’s skills ensuring that employee is afforded the opportunity to attain these goals.
    • Other duties as assigned



    • Five years progressively responsible experience in railroad industry including solid knowledge of D.O.T. regulations including permitting for overweight and oversized loads, FRA regulations, and Cranemasters safety policies and procedures.
    • Must possess a valid drivers’ license with preference for possession of Class A or Class B Commercial Driver’s License (CDL).
    • Proficient computer skills (including MS Office programs) and ability to learn additional software as required for operational needs including submission of project reports, payroll data, labor hours, etc.
    • Team player with ability to participate in planning processes and work with others to meet goals and objectives.
    • Strong and proactive communication skills as necessary to coach/counsel/provide feedback to employees, conduct job briefings, debriefings and communicate as necessary to improve and enhance the culture of the organization.
    • Possesses technical skills in operation of multiple pieces of equipment including cranes, trucks, trailers, backhoes, excavators, etc. and ability to train others in their operation.
    • Demonstrated ability to read and understand crane load charts. Demonstrated knowledge of capabilities and uses of various types of rigging and general understanding of freight car components.
    • Must pass qualification tests as required (includes: ERail Safe and other training/safety programs).
    • Must meet 24/7 availability to respond to emergency calls for service including weekends and holidays.



    • Constantly on feet.
    • Walking / carrying loads on uneven surfaces and in ballast.
    • Working in ALL weather conditions.
    • Working extended hours.
    • Constant bending, twisting, stooping, standing, and / or walking.
    • Occasional lifting of up to 50 pounds; loads in excess of 50 pounds and which can be reduced, should be made lighter.

    NOTE:  Cranemasters is a 24/7 emergency service provider to the railroad industry and as such, our employees are subject to work outside of normal working hours including nights, weekends and/or holidays.


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