As a full-service railroad contractor, Cranemasters aspires to be the industry leader by providing the most diversified offering of support services and equipment. This diversification allows Cranemasters to offer a “one stop shop” to our customers, adding value to their businesses while being easy to use. Through innovative engineering and sound business practices, we are dedicated to meeting our customers’ needs in a safe, professional, cost effective, and expeditious manner while developing employees in an environment built on teamwork and mutual respect. Learn more at www.cranemasters.com.
CAREER OPPORTUNITY (2nd and 3rd shift positions ONLY)
Provides administrative support for 24/7 emergency response to the railroad industry.
We will provide training and on-going support/mentorship for individuals who possess a solid orientation to providing customer service along with proficient computer skills and above average telephone/communication skills.
Typical duties include responding to in-bound calls for service, obtaining transportation permits for deployment of trucks and equipment, working in partnership with response crews to ensure that deployment activities meet Cranemasters performance standards of a 1-hour response time. Ensures accurate data entry of materials, equipment, and service hours using Excel and other software programs. Verifies data in-puts as a part of team-based processes for customer billing as well tracking the location of Cranemasters equipment and employee resources.
HOW YOU MAKE AN IMPACT
WHAT YOU NEED TO SUCCEED
NOTE: Cranemasters is a 24/7 emergency service provider to the railroad industry and as such, our employees are subject to work outside of normal working hours including nights, weekends and/or holidays.